Video Document - speedy: howtodoareturnorrefundonacreditcard1009031409

Problem Description

SpeedyPOS - How to do a return or refund on a credit card.

Solution

Create a new invoice, add customer\'s name, add item to be returned, add qty to be returned, add invoice comment, select return item and select take payment.

Select the credit card you wish to do a return on. Process the return on the credit card. If you are integrated with SpeedyPOS a window will appear to add the credit card information and process. If you are not integrated with SpeedyPOS then process the return on the device you process your credit cards on.

Note: we do not recommend using the edit sale option to process a return.

Video source: speedy:howtodoareturnorrefundonacreditcard1009031409.flv

Created by Sharon Brum at 9/3/2010 2:09:03 PM