Video Document - training: 17 wrongbankaccount shouldbeforeign0908241710

Problem Description

Messages on Integrity Report:

- Wrong Bank Account should be Foreign

Additional Description:

Foreign supplier with Foreign activity showing as posting to a regular bank.

Solution

The video will:

Review the back end

Progress and Steps and review of related issues will happen

The steps to resolve the problem will be shown

Expanded Notes:

Review the back end: one side posts to foreign AP the other posts to a regular bank

Progress and Steps: Checked the currency of the bank account. Identified multi currency not being used.

Review suppliers history: We determined that the activity supports that the supplier is likely a foreign supplier

Discussion on Age & switching a supplier from regular to foreign or visa versa: Older transactions where we may change the GL need to be taken into consideration. Changing from regular to foreign also causes problems in Windward, but that does not look to be the case here.

Progress and Steps: Bank reconciliation is not happening so we can't confirm very easily that we posted to the wrong bank account.

Resolution: Open and repost the cheque to the foreign bank.

(Example headings:

Behind the scenes review:

Error opening invoice:

Progress & Steps:

Examine History:

Check with Clerk:

Historical printout:

Back to the original:

Potential fixes:

Review related transactions:

Video source: training:17_wrongbankaccount-shouldbeforeign0908241710.flv

Created by Clifford MacKay at 8/24/2009 5:10:14 PM