Video Document - training: customer supplier merge1005202230

Problem Description

How can I merge 2 unique customer or suppliers records into a single record? For example, there are 2 customer records for Tom Smith, one which was created in error, and I wish to merge the sales in that record with the preferred Tom Smith record and remove the erroneous record.

Solution

Merge the records using a toolbox routine.

Video source: training:customer_supplier_merge1005202230.flv

Created by Jennifer Wicks at 5/20/2010 10:30:11 PM