How to process customer back orders: 2 methods
Method 1 - Open Work Order Method
The customer’s back order is entered on a Work Order until the item(s) arrive and are filled either manually or via the Back Orders Report.
Method 2 - Automatic Work Order creation
The customer’s back order is entered on a Work Order but the original Work Order is converted to a completed sale.
When the item(s) arrive they are filled via the Back Orders Report and a new Work Order for the customer is automatically created.
Video source: training:out_of_stock_-_back_orders_v6050_1205251233.flv
Created by Harry Czerednikow at 5/25/2012 12:33:44 PM