Customer Return - merchandise is purchased of equal value and this balance needs to be applied to the existing credit.
A return that has caused an in store credit is offset by a new purchase. This is a purchase of equal value that needs to be applied to the exisiting credit dne through a payment on account.
Video source: training:returns_applyinganinstorecredittopurchaseofequalvalue0809201306.flv
Created by Charlene Scott at 20/09/2008 1:06:21 PM